REFUND POLICY
Product Download
Your order is a digital download which is currently delivered by Internet download only. Your order will be available after your order is processed. Digital products are typically available for download within one hour, however, in some cases it may take up to one business day to complete. In the event you do not see your order confirmation, please email us at contact@brandenbodendorfer.com
The number of downloads from our servers are closely monitored to ensure you are able to successfully access our products. We provide a max limit of downloads per product. In the event you reach your download limit, please email us. We reserve the right to terminate your access to our download servers.
Refund Policy
We stand behind our products and your satisfaction is of utmost importance. However, because our products are digital goods delivered via Internet download, we generally offer no refunds. Please review our products and ask us any questions you may have prior to purchasing. We generally respond within a few hours in most cases, or within one business day. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case-by-case basis and are issued at our sole discretion. Refund requests, if any, must be made within ten (10) days of your original purchase. Thank you!
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