Your order is a digital download which is currently delivered by Internet download only. Your order will be available after your order is processed. Digital products are typically available for download within one hour, however, in some cases it may take up to one business day to complete. In the event you do not see your order confirmation, please email us at [email protected]
The number of downloads from our servers are closely monitored to ensure you are able to successfully access our products. We provide a max limit of downloads per product. In the event you reach your download limit, please email us. We reserve the right to terminate your access to our download servers.
We stand behind our products and your satisfaction is of utmost importance. However, because our products are digital goods delivered via Internet download, all sales are final and no refund is avaialble. Please review our products and ask us any questions you may have prior to purchasing. We suggest purchasing a prior year’s planner for review and system compatabilty. We generally respond within a few hours in most cases, or within 1-2 business day. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case-by-case basis and are issued at our sole discretion. Refund requests, if any, must be made within five (5) days of your original purchase. All Sales are Final after 5 days. Thank you!
Pre-Released Items: If you purchase a pre-release item and it is past the five (5) days of your original purchase, a refund will be issued at the pre-launch price less a 15% fee of the current price, for claims may prior to the launch. All sales are final on release date.