Tech support for digital planners

Check your spam or junk folder first. That is where most missing download emails end up. If it is not there, email [email protected] with the email address you used at checkout and we will resend it.

We offer several versions of the Key2Success Planner for OneNote, GoodNotes, reMarkable, and other PDF annotation apps. We also publish a recipe planner and a Bible reading journal, and we add new products regularly.

Each product page carries a comparison table showing exactly what that edition includes. Compare them side by side on the shop pages.

The system is built to work at home and at work, and it has been refined every year since 2013. Pricing also covers real customer support from real people, not a bot. The business and executive editions add features on top of the core planner. Compare them on the shop pages.

These editions include professional development tools that organizations often pay hundreds of dollars a year for, including the CRM and sales toolkit and a one page business plan. There is also a full content and communications planner for teams building an online marketing strategy.

The executive series also includes a 30 minute one on one session with creator Branden Bodendorfer.

Yes. Think of it like a paper planner made digital: each year you purchase the new edition. The dates change, and every year we also add features and update pages.

PDF purchases include more than one file so you can pick the layout that fits your device.

Yes. Every PDF purchase automatically includes both the portrait and the landscape version as two separate files, and you keep both.

Yes, within the terms of our published policy.

It comes down to which app you are already comfortable in. OneNote is strongest if you live in Microsoft 365 on Windows. The PDF version is strongest on iPad, Android, and e-ink tablets.

Open the guide for your app:

Work through the Get Started Guide. It walks you from a blank planner to a working weekly rhythm.

It depends on the app and the storage service you sync through.

You can type. A stylus or Apple Pencil is optional, not required.

Yes. You can bring your calendar alongside your planner in OneNote, on iPad, and in GoodNotes.

The content is the same. The pages, subject matter, and system are identical. The only difference is how you navigate: the PDF versions have built in hyperlinks, while OneNote navigation runs through the app itself or through a hyperlinked version upgrade.

Follow the OneNote import guide, and make sure you are using a supported browser when you import the notebook.

Usually you do not need extra software. On Windows 7 and newer, right click the file and choose Extract All. If you have WinZip installed and it is getting in the way, uninstall it. If you do want a free tool, WinRAR works.

Yes.

Yes. Add as many pages and sections as you want. It is your notebook.

• Hold ALT while dragging the text box so you can place it freely.
• Set the font size to 11 point.
• Use the system font Calibri.

This error means you are opening the notebook with OneNote for Windows 10. Open it with the OneNote desktop application instead, or use install method 2 from the guide. Either way, the notebook folder cannot still be inside a ZIP file when you open it.

Delete the notebook and re-import it. A clean re-install usually clears this.

Check these three things, in order:

1. You are using OneNote for Windows 10 instead of the desktop app.
2. Your OneDrive is full.
3. Your file was never extracted. Right click the ZIP and choose Extract.

For questions about the OneNote application, Microsoft support is the fastest path.

Work through these four in order. One of them fixes it almost every time.

1. Links only work in Reading mode. Tap the icon with a stroke through the pen at the top center of the menu to switch into it.
2. Force quit GoodNotes, then restart your device.
3. Scroll to a different page, such as the month at a view page, and tap a dated link there.
4. Give it a few hours. Hyperlinks can misbehave while GoodNotes is still syncing.

Yes. Add pages anywhere you need them.

Yes. GoodNotes recognizes handwritten notes and makes them searchable.

Yes, the PDF version works on Supernote.

Yes, the PDF version works in Notability.

Every setup walkthrough, device review, and planning tutorial lives on the channel.

Yes, regularly. Subscribing on YouTube is the easiest way to catch new tutorials as they publish.