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Branden was very responsive to the questions I had which I turned enabled me to begin utilizing the planner right away.
Quick response but unable to repair links
I must give very high marks on this planner. I was in the habit of using a manual planner. Going through the recommended clarity times and pulsing… I used both worlds of analog and digital effectively. But carrying around a pretty thick planner and an IPad became too much! Plus I now use my Apple pen which I bought but never used effectively. It does everything I had hoped and then some! I must say I did need a little coaching and Branden lived up to his commitment via direct chatting, email and a call! I gladly rate this a 10+ out of 10!
Would like more videos and training about the specific aspects of the calendar. For example the morning and evening rituals.
Branden and team were phenomenal in supporting getting me up and running.
The website was very helpful and the ordering process seamless.
easy to use and navigate.
Branden is very helpful and customer oriented.
Hands down by far the best product that actually works. To start Branden was there to help in every shape possible. Just based off his customer service I purchased the product and expected to just let it sit. I’ve purchased many digital planners and this one is my new best friend. I work in Real Estate and a stay at home step-mommy and this works wonders with keeping my in line. I am NOT a computer savvy person to save my life and this product is so easy to use! Thank you Branden for making me a life customer!
New to digital planning none of the tools can be used on one note
This digital planner helps me get my whole life organized, it is plain but helps you keep everything from appts, to chores, to events on two pages! I have found it very helpful ! It is difficult to setup but customer help is excellent.
Excellent product and since i purchased the version for OneNote and OneDrive it works seamlessly across all devices. I have windows laptop at work, an Iphone for work and personal, abd an ipad, for work and personal. I can access the same planner from any of these and it syncs between all three. Customer service was great as i messed up the first install and they helped me download it again and helped get it to work. I can imbed pictures right into the notes I am taking. If you have ever used a planner like Franklin you will really love a digital version.
It was easy to make the purchase.
I had a few download issues, but they eventually were solved.
Took a while to figure out how to install
I found the website a little too busy with too many pop ups. That being said, I found the customer service to be very receptive to my needs and questions.
Great Customer Service
Some initial difficulty downloading but that was fixed
Great customer service!
Really appreciated the personalized chat and guidance provided. I probably wouldn’t have purchased without the chat. I love the product!!
Branon has always replied to any of my concerns in less than an hour and very generous in getting it worked out for me.
I couldn’t find a tutorial for the whole planner and the extra docs, just bits and pieces, would love to see a whole tutorial, but still love the planner
Love my new planner . I use it everyday. It holds my important stuff.
Very nice planner
Extremely friendliy, very helpful and super fast customer service answering all questions and even volunteering soluytions!
Easy to navigate.
Branden has been excellent to deal with and has been readily available to discuss the system and show new concepts he is working on. Great service.
Had a problem and it was quickly resolved. Good experience
Branden and his team made it easy to determine which product I needed. The installation instructions were accurate and easy to follow.
Customer experience was outstanding. A prompt, personal phone call from the owner answered all my questions.
Branden has provided excellent support!!!!
The website. customer service and delivery of the product are all top notch. Could not ask for a better experience.
I had trouble downloading (total user error) and the support was outstanding to help get it all worked out!
Love it! As a busy Realtor, I needed more than just a paper appointment book. I love the layout!
I got really tired of flipping through coffee stained pages and lugging around paper planners. I have a galaxy note, an Ipad pro and use a surface and was using onenote for a lot of other written applications. I tried making my own templates and they were ok, but not very visually stimulating or very organized. I sent a message via the chat function with a question and within a minute Branden had responded, and a minute later we were on the phone (7am his time) and he walked me through exactly how Keys2Success could help me accomplish what I was looking for in a digital planner, and actually steered me toward a bundle which was less money than I intended to spend. We wound up chatting for about 20 minutes. Great guy. It’s two weeks later and I am loving the planner. I made a few adjustments to suit my needs and I’m off to the races! If you are serious about a written planner, take a swing and you won’t be disappointed!
Great. Instructions were easy to follow.
Excellent service and follow up on questions and concerns that I had. Branden even took the time to walk me through the entire setup process. I initially purchased the Boss planner but this is a much better digital planner
Brandon was quick to respond to any questions and helped me find what I needed.
Great customer service, not only on installation but also on tips/tricks on setup
Being as old as I am having come up with a Franklin Planner at my side throughout my professional carreer, Brandon has answered the call for those of us who prefere a handwritten notation method for our daily planning task. I am grateful.
The website was easy to navigate. Customer Service and delivery were awesome. I felt very special to receive a call when I wasn’t sure about purchasing the planner.
Superb add-on for OneNote! We are THRILLED with it!
The website is very informative and the videos are so helpful. Learned a lot by watching the video
Very quick and easy…
Great product, very user friendly. Issues with install (likely user caused) and received immediate attention to correct matter.
Outstanding program works great
Unfortunately, after purchasing the OneNote and Goodnotes option, I determined the planner was not right for me.
Branden has been great to provide a great product that is visibly advancing with each version. And making the purchase has been great with Branden making a quick fix to my initial misselection. Thanks, Branden
very responsive when asked questions..very quick responses..very much appreciated
Had a hard time getting it install but Branden personally got involved and was able to help me out – Great company service
Every thing ok. without any problem
The planner is awesome but the discipline to the principles are priceless. Icing on the cake is the customer service!!
Saw the product. Liked what I saw. Downloaded it and needed some installation help. Within minutes of establishing a connection, my issue was solved.
Braden helped when I needed the technical help. Love the app
Branden is so easy to work with – – helpful very helpful
Team is very helpful… Was shocked that it was sometimes Branden himself who was replying 😉
Was very helpful in getting program loaded and set up
Easy to use and navigate
Mr Branden was very helpful as I was struggling to purchase the product he even arranged a Zoom conference so that he can explain it better to me.
Product and support was great (fast to respond , help)
Great you get just as described.
This is a miracle and answered prayer for a tech person who adored Franklin covey
Prompt support appreciated
It all works easily and is straightforward
I was stuck because it was my first “ OneNote” I mostly use pdf planners. Mr Brandon was there the whole time to walk me through. Via Chat. Quick Reply too!!!
5* service / delivery… but anything being delivered digitally should be easy to download and install.
Website, a little confusing, the Ranges (Goodnotes / One Note etc) need to be much clearer, as the Range depends on the platform install on your tablet.
The order went pretty smoothly. I talked to read the instructions first though and tried to download and install the planner directly to my tablet. This didn’t work too well but Branden helped me out.
Easy to navigate and great customer service.
As always the website is great, the videos are tremendously helpful and educational. Delivery was instant
The Keys2Success website and customer service are outstanding. The website lists all products available for purchase along with accurate and detailed descriptions of each item. Customer service is fast and reliable and caters to your needs and questions. Branden is focused on his customers and ensures their satisfaction.
Good site… very informative… not knowing much about OneNotes before starting made it a little challenging to get up and running but video was helpful
I needed a new bible program and this will work fine.
Great product and I paid to have help installing and just watched as Branden did it. I love how it works like my old Franklin Covey!
No issues, website is very good
The site is easy to navigate customer service is great and delivery was almost an instant and
The download went well and found its way to OneNote.
Ordering was easy, download was fast. Had an issue getting it installed, got immediate help.
Website could be better structured. Purchase and delivery was easy
Very quick to respond to my questions.
Was very happy with my transaction. Wanted to get a different Planner for Good Notes (already had a One Note Planner) and they were awesome and gave me a big discount since I already had bought one.
Companies and products become great through great leadership…Branden is a leader and entrepreneur that provides customer service above and beyond great!
Best digital planner you can find!
Easy to download . This planner is a lot of work to use. I have gone back to paper planner and outlook. Couldn’t get outlook calendar to upload into digital planner.
The website works. Branden offered a replacement version for the non-functional ReMarkable 2 product (see feedback below).
A glitch happened when I ordered and it took 2 days to get hold of someone. Not a problem if there would be a message saying that it might tale 2 days. But the website gives the impression that someone is available immediately via the chat. Once i had contact the issue was sorted very quickly.
Very easy to purchase and Download
Works exactly as indicated. This solves my planner needs with the rM2. I am so excited with the outcome. I have tried 4 other templates that were not helpful.
Excellent. Download available immediately and really easy to download onto reader.
The website is great but above all when I needed assistance I got it!!! thank you that is very valuable.
Branden was available, listened to my needs and helped me organize the product to fit my needs after evaluating what I was trying to accomplish with other digital planners. When you go to the chat box, most likely you will be talking to the “King” of YouTube. Seriously, the most down to earth, human I have talked to in a long time. No covid excuses, just plain and simple GREAT customer service.
The Planner is awesome and the customer service is great. I even got a email from Branden at 2:30 AM Saturday morning with helpful information. Branden apologized for taking so long (a couple of hours when I didn’t expect an answer until Monday at the earliest) but he had to spend some time with his wife and kids. My kind of guy!
I had trouble with download, but Brandon helped me fix the issue promptly
My online question was answered immediately, impressive.
It took me more than a week before I could download one of my purchases because my account was not set up correctly (no downloads).
Excellent products and service
If you don’t have a computer it’s not easy to download on an ipad
As is common with great companies but uncommon to most companies today, Branden is committed to continuously improving and growing his products through knowledge growth and customer feedback. Branden and his team are very responsive and seem to take a personal, individualized approach to customer service.
Great support if you don’t understeand something. Website-very helpful!
Got mine outside of normal business hours. Response was slow and not clear
I wish that the template were larger fonts size
I website is easy to navigate. I enjoy checking for new updates and videos
I am happy.
The planner has helped me plan again. I have always planned, but have used paper planners and because of my rare neurological disease called ODDD, I’ve developed tremors in my hands, and have been unable to write in my paper planner to plan my Usana nutrition business and personal planning. by being able to type in your planner my life has become organized again. I am forever grateful.
I love it
Personal and customer first experience
Branden proves the best customer service. The product is great, but knowing I will receive professional, responsive customer service, is a major component why I continue to be a customer year after year.
No problems with the delivery of the product.
How can I update my planner to Professional Pro?
I had a slight problem setting up my One Note to work properly. Branden set up a video call to walk me through the process. Incredible customer service!
Can not praise the service and delivery of this guy and his products enough. Online support and YouTube page are 5 star!
As easy and simple as it gets. I appreciate the ability to compare the different products
Easy to order and install, no delay.
I actually purchased the wrong digital planner. Branden was very helpful in getting me an exchange.
Great service, and website was easy to use. Asked about the new portrait version on remarkable, and got a fast/ personalised reply from Branden.
Found the live chat extremely helpful to answer immediate questions on products, overall foundation, and application comparisons.
Have been enjoying working on the planner to help with the new small business my wife and I are starting to help us in retirement. Thanks!
website is a bit awkward to navigate, not completely clear on what’s included in some things, installation link was very confusing
They also have very good Tech Support recommend good Tech Support with your order Love this planner
Very well informed and content specific.
A professional and responsive organization. I’ve never had any question left outstanding for more than a day and the answer is spot on, tailored-made — not a drop-down pick.
Great product and customer service! I had a technical issue and he handled it very fast.
A few website overlap/overlay bugs, but other than that it was smooth sailing.
Great customer service
Very helpful and my questions were answered promptly!
Awesome product, even more awesome expertise and service!
Easy delivery and very quick. I was up and running in no time.
I love this planner! It is my first digital one and does everything I needed. This planner exceeded expectations. I had trouble downloading it after watching the video, but Branden’s help line was patient, quick to respond, and knowledgeable. I highly recommend this product!
I have tried working it on my pc – it’s not made for it – I am currently looking to buy the sunsung tablet or the surface in the coming days – only than i will be able to try it there on the one note app – which I use heavily. i guess my 14 days trial will expire – so if you would be kind enough to grant me more time it would be greatly appreciated.
Delivered quickly, Immediate support received with installation questions – thank you !
I’m new to daily planning and only purchased the Personal edition, (no-frills), but am highly satisfied. I can see myself adding to that purchase in 2023.
I’m using OneNote as my root driver and looking forward to pushing the envelope with this planner. I’d love to see the availability to recognize links and phone numbers and particular dates and meetings, etc and have them sync to my google/outlook calendars that already sync amongst themselves with minimum initial effort.
Really, its not a huge issue considering the freedom I have with this planner right now. +1 All I think this planner needs is to allow me to add some info via sync to these other online calendars. And using OneNote, I would think this is a top priority considering its all part of the Microsoft ecosystem.
I HIGHLY RECOMMEND this planner if you’re a detailed individual that likes daily planning.
Branden is always around to help you out. He is very passionate about his business and helping others!
This is the 3rd year using this extraordinary product, the customer support is just the best. thanks
Brad gives great customer service.
Great assistance from staff with any questions that came up, lots of one on one attention.
The customer service and delivery has been wonderful- Unfortunately i have not had anytime to load this into my system or even attempt to use it yet
Great product. I needed help with customer service over a minor issue and got the quickest and best service I have Ever experienced.
The Best Decision I’ve made regarding my digital planner.
Fast, good help in the chat and easy to instal
Good Stuff. I like the look and feel of this software for the most part. It is very similar to the paper day planner I use to use.
The company is responsive. Bought the evening one day and it arrived the next. Walked through getting 2021 installed and running. Working on PC and iPhone so far.
I have had some questions about the digital planners such as how to install and whether they work in my various digital devices (iPad and reMarkable2). I have used the online Chat to ask the questions and Brandon has promptly responded. Very helpful!
excellent onenote planner. stellar service. all in all delightful experience. a bot on their site very useful, lots of info on what the planner is and how to install and even direct intervention from Branden who is a cooll dude. i can see me utilising these products for many years to come.
Best of the best !!!
Awesome support and product.
Quick and timely response.
Easy process, and great calendars
It seemed like brandon felt as hed done all the work in a previous video and instead of giving me the whole presentation like you did with the person on the video I just touched on some things and then pointed I’ve been there had been a video done on this and if he was sharing the link with me. Also they’re a little behind getting out a left-hand version of the planner system for 2022 and it’s 2022. I would consider changing my tagline from “keep planning” to “keep trying” or “keep trying to plan”. None of this is a huge deal, thus the four stars, but I think reviews can be complementary and constructive. I really do like the planner and I have been using it everyday. I really like the idea of portrait mode but I am getting adjusted to landscape mode and I liked it pretty well. I would recommend the planner system
Never one for taking notes before. This has changed the way I organise my life. Love it. Still learning and refining this and also one note.
The 2022 One Note Business Executive Digital Planner is awesome and great program !! A lot to learn with the new features !!
offered discount but was only emailed code after i’d made the purchase, so wasnt able to take advantage of the offer
I love this planner and Brandon has marvelous customer service. He answered the online text help way past closing time, listened well and gave me a fix!!
The order was timely and fine.
Awesome and detailed product but most of all customer service was pristine. I would recommend this to either RM2 or Supernote users. I am looking to upgrade actually
easy to purchase
Great product. The act of writing creates the brain connection. Product is very well thought out. During the purchase they were very responsive.
I’m looking forward to being more productive through organization in 2022, The Personal Pro Digital Planner is just the tool I needed to make this year a success! Brandon is very responsive to any questions or concerns! Great decision to purchase this planner..
I struggled with the download but got there is the end.
Still transiting to a digital planner. So far easy process. Great to see my colleagues using it also.
I found them to have great customer service
The product unfortunately did not meet my satisfaction. After all of my research, I did not find it to do what I thought that it would. I am unsatisfied with the product and extrememly unhappy that I cannot get a refund. It was an expensive waste of time and money.
I do have to say, When I was on your customer service chat, I was impressed at the level of attention and information given. They were extremely helpful and accomodating. for that you get 3 stars. The product only gets 1 star.
Very helpful. I was a bit impatient, but it was over the holidays, so it was more about me than anything else. 🙂
Always get a live person who is helpful when I need them.
Branden Website is clear. He delivers the products almost instantly.
Service was great.
Everything was perfect
Chatted with Branden Directly on the questions I had. Don’t think you can get any better customer service than talking to the own himself…. Running the Planner on reMarkable 2.. Liking it so far.
Responsive and handle my requests, even when he didnt need to.
This is one of the most helpful things that I have ever purchased! I have over 70 associates and a huge amount of things to get done daily! This planner ensures I don’t miss anything! Thank you for the amazing product!
A little bit better user guide for how to import a notebook to existing Ms account.
Good work, love it.
Good product! Exactly as described and advertised
Branden is constantly posting informational videos to help clients and customers enjoy the full benefits of his digital planners. It is very helpful to keep me moving forward
the team was very responsive and helped me work through some errors on my part with getting set up.
Very helpful and professional.
Easy to navigate and gives good descriptions of the products. Customer service is easy to get ahold of and responsive to concerns. Very good directions on installing and using are on the site.
Excellent Support! I am not tech savy and had to reevaluate my choices, make adjustments and Branden and his team were professional, efficient and kept everything simple. More importantly, the planner is going to support my personal and professional goals completely. I want to double my six figure income this year and my progress is proving this planner is one of the tools that is going to help me do it.
Always a fast response
had a slight technical query and received a super quick turnaround and support to get up and running. top work. thanks
I had a few challenges getting the planner loaded, but I chock that up to being new to digital planning.
Excellent, over-the-top customer service.
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