Solving Sync Issues with Your reMarkable Device: Synchronizing the Internal Clock

If you’re experiencing sync issues with your reMarkable paper tablet, it could be due to the internal clock being out of sync. This is a common issue that can be easily resolved by following a few simple steps.

Steps to Synchronize the Clock on Your reMarkable Paper Tablet:

1. Restart Your reMarkable:

   
   • Begin by restarting your reMarkable device. This simple step can often resolve many basic issues.

2. Disable Auto Sleep:

   • Go to the settings menu on your reMarkable device. Under Settings > Battery, disable the ‘Auto sleep’ function. This will ensure your device remains active during the synchronization process.

3. Connect to Wi-Fi:

   • Make sure your reMarkable is connected to your preferred Wi-Fi network. A stable internet connection is crucial for synchronization.

4. Connect to PC/Mac:

   • Use the supplied USB cable to connect your reMarkable device to your PC or Mac. This physical connection helps facilitate the synchronization process.

5. Wait Patiently:

   • Allow at least 30-40 minutes for the synchronization to occur. It’s important to be patient during this time and not interrupt the process.

6. Use the One-Time Code:

   • After waiting, try using the one-time code again to see if the synchronization issue has been resolved.

Important Tips:

• Internet Connection: Ensure that your computer is also connected to the internet during this process. Both the reMarkable device and the computer need internet access to reset the clocks properly.
• Keep Devices Awake: Do not put your computer or reMarkable device to sleep while waiting. Both devices must remain “awake” and active for the synchronization to be successful.

Following these steps should help resolve any sync issues by ensuring the internal clock on your reMarkable device is correctly synchronized. This will allow you to fully utilize your device without interruptions.

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